At YoForex, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website and use our services, including Expert Advisors (EAs), indicators, VIP signals, and account management solutions. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information
When you create an account, make a purchase, or contact us, we may collect personal details, including:
- Name
- Email address
- Phone number
- Billing information (for payments)
Usage Data
We collect information about your interaction with our website and services, including:
- IP address
- Device type
- Browser type and version
- Pages visited, time spent on each page, and other usage statistics
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences in your browser settings, though some website features may be affected.
2. How We Use Your Information
YoForex uses the information collected for the following purposes:
- Service Delivery: To process orders, manage subscriptions, and provide you with our services.
- Customer Support: To respond to inquiries, provide technical support, and resolve issues.
- Improvements: To analyze usage trends, improve our website functionality, and enhance our products.
- Marketing and Updates: To send promotional materials, updates, and relevant offers. You can opt out of marketing communications at any time.
3. Sharing and Disclosure of Information
YoForex does not sell, rent, or trade your personal information. We may share your information in the following cases:
- Service Providers: We may share your information with third-party providers who assist us in website hosting, payment processing, email communication, and customer support.
- Legal Requirements: We may disclose information if required by law, such as in response to legal requests, investigations, or to protect our rights and security.
4. Data Security
We implement strict security measures to protect your personal information from unauthorized access, alteration, and disclosure. These include:
- Encryption: Sensitive data, including payment details, is encrypted.
- Access Control: Access to personal data is limited to authorized personnel only.
- Regular Monitoring: We regularly monitor our systems for vulnerabilities and potential threats.
However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute data security.
5. Data Retention
YoForex retains your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: Request a copy of your personal data.
- Correction: Request correction of any inaccurate information.
- Deletion: Request deletion of your personal data, where applicable.
- Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
For any such requests, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites or services. YoForex is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before interacting with them.
8. Children’s Privacy
YoForex’s website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If we become aware of any such data, we will promptly delete it.
9. Updates to This Privacy Policy
YoForex may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
- Email: [email protected]
- Address: 28, GOPI BOSE LANE, Kolkata, West Bengal – 700012
- Website: YoForex.net