Job Title: Sales & Account Manager
Company name: Yoforex Corporate
Working Days: 6 days a week
Experience Level: Mid to Senior Level
About the Job:
Yoforex Corporate, a leader in fintech and forex trading solutions, is seeking a motivated and client-focused Sales & Account Manager to drive revenue growth and build lasting client relationships. In this role, you will be responsible for identifying new sales opportunities, managing client accounts, and ensuring customer satisfaction through excellent service and support. You will play a critical role in the growth of Yoforex’s client base by delivering high-quality services and creating value-driven relationships. At Yoforex, we offer a dynamic work culture that encourages innovation and collaboration, while maintaining a structured 6-day working week.
Key Responsibilities:
- Sales Development: Identify new business opportunities and prospects within the forex and fintech industry, expanding Yoforex’s client base by pitching products and services to potential customers.
- Account Management: Manage existing client accounts, ensuring consistent communication, understanding client needs, and offering personalized solutions to help them succeed with our trading products.
- Client Relationship Building: Build and maintain strong, long-lasting client relationships by offering exceptional customer service, regular follow-ups, and tailored solutions.
- Cross-Selling and Upselling: Identify opportunities to cross-sell and upsell additional Yoforex products and services to existing clients, maximizing client value and company revenue.
- Lead Generation: Proactively generate leads and convert them into sales by engaging with prospects through networking, cold calling, and attending industry events.
- Client Support: Act as the first point of contact for any issues or inquiries, working closely with technical and support teams to ensure swift resolution of client problems.
- Performance Tracking: Track and report sales and account management performance metrics, including revenue growth, client retention rates, and customer satisfaction.
- Market Insights: Stay informed about forex market trends, competitor activities, and customer needs to adjust sales strategies and provide relevant advice to clients.
- Contract Negotiation: Negotiate contracts and pricing agreements with clients, ensuring mutually beneficial terms while maintaining company profitability.
- Collaboration with Teams: Work closely with the marketing, technical, and customer support teams to align on client needs, sales strategies, and service delivery.
Required Skills:
- Strong Sales Acumen: Proven ability to generate leads, close deals, and manage client relationships in a B2B or B2C environment, preferably within the fintech or financial services sector.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex products and services in a clear and compelling manner.
- Client-Focused: A deep understanding of client needs and the ability to offer personalized solutions to ensure long-term customer success.
- Negotiation Skills: Strong negotiation and persuasion skills, with the ability to close deals and maintain strong relationships with clients.
- Time Management: Ability to manage multiple client accounts, prioritize tasks, and meet deadlines in a fast-paced sales environment.
- Analytical Skills: Ability to analyze client data, market trends, and performance metrics to make informed decisions and optimize sales strategies.
Preferred Qualifications:
- Experience in Fintech/Forex: Prior experience in sales or account management roles within the fintech, forex, or financial services industries is highly preferred.
- CRM Knowledge: Proficiency with CRM software (such as Salesforce, HubSpot, or similar) to track sales activity, manage client relationships, and generate performance reports.
- Sales Certifications: Sales certifications or relevant qualifications in sales and account management are an advantage.
- Networking Skills: Ability to network effectively at industry events and trade shows, expanding the company’s presence and driving new business.
- Multilingual Skills: The ability to communicate in multiple languages is a plus, though not required.
What We Offer:
- Collaborative Work Environment: Be part of a supportive, team-oriented culture that values innovation and continuous improvement.
- Growth Opportunities: Yoforex Corporate provides a platform for professional development and career growth, with opportunities to take on challenging and rewarding projects.
- Work-Life Balance: Enjoy a structured 6-day workweek while working in a fast-paced and dynamic environment.
- Competitive Compensation: Attractive salary with performance-based bonuses and incentives for exceeding sales targets.
- Positive Culture: A work culture that promotes teamwork, open communication, and a focus on customer satisfaction and long-term success.
How to Apply:
Interested candidates can apply by sending their resume and cover letter to info@yoforex.net . Please include details of your sales achievements and examples of how you’ve successfully managed client relationships in the past.
Join Yoforex Corporate and take your sales and account management career to the next level in the exciting world of fintech and forex trading!
Job Category: Sales & Account Manager
Job Type: Full Time
Job Location: Kolkata